1. What is a concierge?

    Someone who fulfills the needs and requests of guests or clients, be they corporate or individual. Thus freeing those people’s time for other more important matters. The term Concierge evolved from the French Comte Des Cierge, The Keeper of the Candles, who tended to visiting nobles in castles of the medieval era. In our times you can find these people in some hotel or corporate lobby’s and just about anywhere where outstanding service is desired.

  2. How does a concierge service work?

    Just one call can make it all happen for you. Contact us and we will make sure to ask all the right questions, to know exactly what you want or need. From there, its easy, you sit back and relax and let us do the work for you. Through our vast network of contacts, vendors, and service providers, we will research, reserve, and deliver your requests in a timely manner. Looking for a good restaurant to take your client? How about finding a perfect gift for that special someone? Or you are just not sure what you want or need? Let us know, we are sure to have something good to offer!

  3. Why use a concierge service?

    Time + Money = LIFESTYLE
    Invest in the only thing you can not buy more of…….TIME! Are you tired dealing with 15 different people trying to get one thing done. Why not have a concierge service deal with the headaches for you? Using a concierge service allows you to have more control of your schedule, so you can do what you want or need to do.

  4. Is this a membership base service? Do I have to be a member?

    Most concierge services are open to all, and will charge you per transaction fee. Some have their own clubs where a membership is required and an annual or a monthly fee is applied. At Pinnacle Concierge LLC we are open to all and be happy to assist you with any and all of your requests. In the near future we will offer our Pinnacle Club which for an annual fee provides you with special discounts and packages as well as access to our monthly news letter, that will provide you with lots of information about specials and what’s hot and what’s not

  5. How much notice is required to fulfill my request?

    Since we offer many services and we may utilize outside vendors, the time needed to complete your request may vary. Pinnacle Concierge LLC will make every attempt to complete all service requests in a timely manner. Please contact us for specific information about your request.

  6. Does Pinnacle Concierge share my information?

    Pinnacle Concierge LLC values your privacy, for complete details please check our privacy policy.